Here are some of the frequently asked questions about our online cap store:

Question What is your return policy for caps?
AnswerYou can return the purchased product at our store within 7 days. The product should be in new condition, without removing tags, stickers, or any other packaging materials.
Question How do I know what cap size to order?
AnswerTo determine the correct cap size, please check the ‘More Information’ tab for detailed specifications and sizing guidelines.
Question Do you offer customization options for caps?
AnswerAll our caps are ready-made and not customizable. We do not offer customization options at this time.
Question How long does shipping take?
AnswerShipping takes between 2 to 7 days, depending on your location and the shipping type selected at checkout.
Question Do you ship internationally?
AnswerCurrently, we only offer shipping to GCC countries.
Question What payment methods do you accept?
AnswerWe accept the following payment methods:

  • Credit Cards (Visa and MasterCard)
  • Apple Pay
  • Google Pay

Question Can I track my order?
AnswerYes, tracking is available. You can track your order through the customer account page on our website.
Question What should I do if I receive a damaged or defective cap?
AnswerIf you receive a damaged or defective cap, please contact us immediately for a replacement.